Market Research
THE AGENCY provide highly competitive market research and analysis. Be it face to face, interviewing, telephone research, E surveys or mystery shopping, THE AGENCY can ask the questions that you need answering and provide you with a report detailing our findings.
Direct Mail
THE AGENCY will send specific information about your products and services to clients from our comprehensive database, allowing you to reach a customer base who you already know use your services.
Customer Satisfaction Surveys
THE AGENCY will call your customers and ask the questions that will allow you to gain an overall picture to how they rated dealing with your company and provide you with a detailed report of our findings.
Staff Performance Surveys
THE AGENCY can call your customers and see how they felt they were treated by your staff, ideal for staff performance reviews when you don’t have facilities such as call recording.
Cost for all services £15 per hour (minimum charge of 1 hour).